Shipping & Returns
Shipping Charges
We ship by UPS/USPS SurePost ground.
For retail customers free shipping will be applied once the order total has reached $25
Upon checkout, you will be prompted to choose a shipping method for your item(s). Shipping costs are dependent on the items in your order and the shipping method you select. Your total shipping charges will automatically compute during checkout prior to the completion of your order.
If you are shipping within the continental US the default shipping method will be ground shipping. You will also have the option of upgrading your shipping method for faster delivery (Ground, Third Day, Second Day or Next Day Service) if you desire. If you choose to upgrade your shipping method, your order must be received and clear credit authorization by 3:00 p.m. EST or your order may not be processed until the following business day. Business days are Monday-Friday, excluding observed holidays within the United States.
*Please be aware that UPS does not guarantee against delays for any reason, regardless of shipping method (ground, surepost, overnight, 2nd or 3rd day air).
SHIPPING RULES AND RESTRICTIONS
- Orders are shipped on business days only. Business days are Monday-Friday, excluding observed holidays within the United States.
- You will be charged the total invoice amount at time of checkout.
- Orders containing liquids and shipping to zip codes with freezing temperatures may be held for shipment until a Monday so as to allow the product to maintain constant movement, unless customer chooses to pay air freight charges. This is to lower the risk of liquid products freezing during shipment.
- Please call a Customer Service Representative at 1-800-868-0700 if you have any questions.
Ordering/Returns
Orders will be shipped within 1 to 2 business days.
We accept Visa, MasterCard, Discover Card, American Express
Prices are subject to change without prior notice.
Please order carefully. We do not accept returns or exchanges. Please call a Customer Service Representative at 1-800-868-0700 if you have any questions about your purchased products.